Transforming the future of technology learning: 10 years in the making

Ten years ago, I sat in the passengers seat of my fathers Honda Ridgeline as we drove by the Niagara River in Buffalo, NY. My father, a machinist of over 20 years, shared his regrets about how he wished he continued his education. “Education is the only thing that someone can never take away from you” he said, as I listened intently.  He shared his hopes about how I would continue school and chase my dreams despite any obstacles that may get into my way. This conversation has always stayed with me and I frequently think back to it during…

Uncovering the power of the journey map

The farther I get into my masters program, the more I realize how quickly 10 weeks can go by. This past semester was an absolute whirlwind – now that I’m more than two weeks out of it, I feel like I finally have some time to share all the cool tidbits that I learned. This past semester, I took an Advanced Instructional Design course that specifically focused on how to incorporate design thinking into the instructional design process. As expected, it was an absolute dream come true! It made me so much more confident in the skills that I’ve been…

Lost without a paddle: My journey into the uncharted waters of learning experience design

Anyone looking for L&D jobs over the past few years may have noticed a growing trend – the move away from the label Instructional Designer and move towards Learning Experience Designer. I experienced this shift first hand after being promoted to Learning Experience Designer within my organization 9 months ago. The move uprooted me from our learning team and placed me right in the middle of our small but mighty cross-functional user experience team. To say the transition was a challenge is a complete understatement! I very quickly had to begin applying concepts I never encountered before like design thinking,…

Using information mapping to write clearer content

Last month, I sat down with some of my coworkers to officially hand off knowledge base responsibilities. Since transitioning more fully into my LXD role, I haven’t had the bandwidth to manage them anymore. It was a little bitter sweet, but it’s so exciting to see others step up to the plate and expand their skills. I ended up reviewing some information mapping best practices to get the team more familiar with creating learning content. The session was so energizing! It reminded me of how much I love getting in front of people to share best practices and how much…

Catch me if you can: A midyear check-in

Spring time is in full effect here in Providence, RI! The first half of the year has proven to be quite busy. Just within the past month, I finished up my spring semester and moved my entire apartment to the East Side of Providence, RI. Yep, you heard that right! My month off in between classes was no cake walk. I traded in my solo apartment in Pawtucket, RI and took a leap to the city. During the transition, I also took a hard look at the 2018 goals I set up for myself. I realized I’ve already completed roughly…

Using Design Thinking to Craft Learning Experiences

Last month I was fortunate to attend a Design Thinking workshop with the eLearning guru Connie Malamed. After reading Connie’s blog for over 8 years  I was beyond psyched for the opportunity to meet her in person! The workshop was absolutely wonderful (as expected) and really helped cement many of the ideas I have been implementing over the past 6 months in my new learning experience role. It opened my eyes to how important design thinking is and where some of the crossovers between Learning Experience and User Experience are as a whole. What is Design Thinking? Design Thinking is a…

Adopting a Performance Support Mindset: The 5 Moments of Learning Need

It should come as no surprise that the way that people are choosing to learn has changed. Gone are the days of attending multiple days of training to learn a new skill or software program. Instead, learners are looking up content when they need it most. If I think about all the ways that I learned something over the past few months, I could rattle off a list of answers ranging from articles, books, and videos. Just a few weeks ago when I was putting together a new bookcase for my home office, I quickly flipped through the instructions and…