Lost without a paddle: My journey into the uncharted waters of learning experience design

Anyone looking for L&D jobs over the past few years may have noticed a growing trend – the move away from the label Instructional Designer and move towards Learning Experience Designer. I experienced this shift first hand after being promoted to Learning Experience Designer within my organization 9 months ago. The move uprooted me from our learning team and placed me right in the middle of our small but mighty cross-functional user experience team. To say the transition was a challenge is a complete understatement! I very quickly had to begin applying concepts I never encountered before like design thinking,…

Lessons Learned from Learning Solutions 2018

This week I attended The eLearning Guild’s Learning Solutions Conference in Orlando, FL and as expected it was a fantastic event! For those who haven’t attended a Learning Solutions conference before, it is usually a 3 day event where practitioners in the industry gather to discuss industry trends, best practices, and tips and tricks. On top of all of that, the guild also offers 2 days of pre-conference workshops for those looking to expand their skills even more. Overall, I’m a big fan of the guild events – its a great opportunity to connect with others in the industry and…

Adopting a Performance Support Mindset: Defining your PS Strategy

In my first article of the Performance Support series, I suggested that the way that people are learning has changed. Gone are the days of learners having the ability to take off of work to attend multi-day training sessions. We’re now in an era of instant gratification where learners are finding content in a quick video or 160 character tweet. This means as learning practitioners we have to move towards a more performance support based mindset that emphasizes giving learners the right amount of support, complexity, and detail right at the time when they need it most. Adopting Performance Support is…