Project Link: Click to view Knowledge base documentation.
Medium: Knowledge base, documentation
Tools Used: Salesforce
Design + Development: While working as the Performance Support Manager at The Predictive Index, I created and managed a library of 75+ knowledge base articles. The articles were designed to provide clients with information about software product functionality, how to’s and best practices.
Clients could access content by visiting our educational resource site, Catalyst after attending an Instructor Led Training workshop.